By using this site you agree to the use of cookies for analytics and personalized content. Learn more

Help and Contact

Due to the ongoing COVID-19 Pandemic, the majority of our staff continue to be furloughed. We have a small skeleton staff available to process urgent email requests for travel in the next few days. Our telephone lines will remain closed at this time. We apologise for any inconvenience this may cause, and thank you for your patience at this time. Please help us by requesting any amendments or cancellations via your myAPH account to ensure these are processed within your booking terms and conditions.

I need help with an existing booking

It's easy to make changes to your booking online. Please use the buttons below to find what you need.

View Booking Amend Booking Cancel Booking


Resend your confirmation                          Check your details                          Change your car                          Amend your account

Lost your booking reference                          Amend your terminal                          Change dates/times


I need help with a new booking


Our contact centre is currently closed, we would recommend you checking out our FAQs for further help.



I need help with my myAPH account

Your myAph account can easily be managed alone. Please click below to:

> Manage Your Communication Preferences

> View Your Previous Bookings

> Update Your Contact Information

>Forget/reset Password


Become an APH Affiliate

Find out how can work with your brand to help build revenues from the fast-growing travel extras sector. From airport parking to hotels and lounges, we’ve products and solutions to help discover new revenues for your brand. See how we can work together here.

Become an APH affiliate

Contact Address


Head Office

Snow Hill, Copthorne, Crawley

West Sussex, RH10 3EQ

Registration number: 1539777